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Early Education & Childcare Participation Officer

This vacancy has now closed and is listed for reference only.
Vacancy Summary
Employer:
London Borough Of Waltham Forest
Salary:
£30,930 to £32,637
Location:
Waltham Forest
Contract:
Temporary
Working Pattern:
Full Time
Hours:
36 hours per week.
DBS Check:
Enhanced
Closing Date:
16/11/2018 at 23:30 PM
Reference:
F&H/18/78352
Vacancy Description

Early Education & Childcare Participation Officer

12 month Contract until 31.12.19 – Immediate Start

  • Fixed Term (external candidates) or:
  • Secondment (internal candidates)

Waltham Forest is committed to ensuring there are sufficient high quality, free childcare places available to every family who wishes to take it up. We need someone to join our team on a temporary basis to help us deliver this ambition.

Your role will be to support the take up of free childcare for the Borough’s most vulnerable 2 year olds, and perform and co-ordinate outreach to engage families who would benefit. In addition to this, you will help to ensure that the 2000 3&4 year olds from working families in the Borough are able to access 30 hour childcare places which meet their needs. 

You will have excellent knowledge around the free childcare entitlements, and be experienced in disseminating information to families.You will be equally comfortable dealing with telephone and email enquiries from both parents and childcare providers, and capable of promoting the service at community events.You will be a key point of contact for families and professionals wishing to find out more about childcare available in the Borough, and able to share information via a multitude of media.

Experience in using online free childcare entitlement checking and validation systems would be an advantage, as we need someone who is able to ‘hit the ground running’.

You will need to be: 

  • Educated to NVQ 4 or equivalent
  • Qualified to level 2 or above in English and Maths
  • Proficient in the use of ICT, including Microsoft Office and databases
  • Able to deliver excellent customer service
  • Able to plan and organise own workload effectively
  • Experienced in building and maintaining relationships
  • Able to work productively under pressure
  • Able to work with others to create and shape new ways of doing things
  • Experienced in working in children’s services or early years, with operational knowledge of the free early education and childcare entitlement provision.
  • Experienced and efficient in ICT skills - both standard Microsoft applications and specialist systems


Equal Opportunities
Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population.

We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace.

The Council is committed to meeting its 4 equality objectives contained within the Waltham Forest Council Equality Plan 2012/2015:

- Promoting equality of opportunity

- Opposing all forms of discrimination, intolerance and disadvantage

- Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels.

- Providing fair, appropriate, accessible and excellent Services to all.

Respecting Diversity is a core Council value.

How to apply
Application Information The councils preference is for on-line application forms. However if you have a disability and are unable to complete an on-line application, please ring 0208 496 4227 who will be able to arrange an alternative. For more information on how to complete your application form, follow this link: Applying for a job at Waltham Forest Council