Senior Enforcement Contract Manager
Waltham Forest Highways is committed to providing a high quality service to the residents of the borough and we are looking for a highly motivated person to become - The Senior Enforcement Contract Manager
The Senior Enforcement Contract Manager will be responsible for developing and delivering robust and effective contract management plans for each contract. Organising and chairing regular contract management/monitoring meetings, providing robust challenge and support to providers to ensure services are delivered, value for money and the achievement of Council priorities. They will be managing relationships with providers ensuring the Council’s commercial interests are protected and resolving disputes in a professional manner. Conducting visits to provider premises to carry out audits and checks to ensure compliance with contracts and statutory requirements. Dealing with underperforming providers and issues from service users as and when required and understanding complex services serving residents who often have multiple needs within challenging service areas. Mitigating and managing safeguarding risks and resolving issues swiftly and effectively and understanding complex contract clauses and monitoring spending on external contracts, taking corrective action where needed.
For more information or an informal chat about the role, please contact Jon Shaw on 0208 4962744
Shortlisting date: 7th April 2017
Interview date: Week commencing 10th April 2017
Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population.
We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace.
The Council is committed to meeting its 4 strategic outcomes contained within the Waltham Forest Council Equality Plan 2012/2015:
• Promoting equality of opportunity
• Opposing all forms of discrimination, intolerance and disadvantage
• Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels
• Providing fair, appropriate, accessible and excellent services to all.
Respecting Diversity is a core Council value.